I have recently updated to windows 8.1 through the store (sick of microsoft's nagging messages so upgraded ). HP Pavilion g6 Notebook PC was running windows 8.Īll was well, My midi device (EKS OTUS a usb class compliant device no drivers neccessary) was running fine.
Please let me know if this proved helpful to you at all, or if you have additional questions feel free to ask. Also, any details about the audio interface itself, Make/Model, etc. Please read the following document if you need help in finding that. Something that could help would be to try Also if the problem does not occur on a different computer, some more detail about your computer would be helpful. Otherwise it would seem to be more with the device itself. If not, it is possibly something related to power. A quick test would be to try the device on another computer to see if the same problem occurs or not.
Hi C_E_S, Welcome to the HP forums, I understand you are having trouble with your external USB Audio adapter, and I gather that you have explored several options with the manufacturer of the device.
Everything seems to point to hardware on my laptop. I have to connect it in order to hear sound. Help - help and help! I cannot perform with my audio interface not working. I've replaced my audio interface, tried different power sources, different locations, all types of surge strips, modified power settings, replaced mixers, upgraded my BIOS, checked Windows updates, been talking with the maker of my audio interface (who even sent me custom drivers) and talking with the makers of my music software - all of them are at wits end saying to simply use another computer. Within minutes, I hear a click and my audio driver stops responding as if the device rebooted - I'm assuming because of a USB power or data drop-out. It works fine until I connect a cable from any of the outputs to a mixer or amp. I have used a USB mouse once in a blue moon - but I do use a USB audio interface for my MIDI keyboard regularly. I normally have not used any USB devices - no USB keyboard, no USB printer, etc. No issues with the exception of a USB device. Purchased it with Win 8 and upgraded to Win 8.1 update 1 (with August 2014 update). All was well, My midi device (EKS OTUS a usb class compliant device no drivers neccessary) was running fine. HP Pavilion g6 Notebook PC was running windows 8.
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